Privacy Policy

Privacy Policy – Air Luxy

1. General Information

This Privacy Policy explains how Air Luxy SRL (“we”, “us”, “Air Luxy”) collects, uses, and protects personal data of visitors to our website www.airluxy.com (“the Site”).

Operator Information:

Name: Air Luxy SRL
Address: Europe, Bucharest, Romania
Email: contact@airluxy.com

2. Data We Collect

We may collect the following types of personal data:

Contact information: name, email address, phone number, shipping/billing address
Account and order information: order history, payment details (processed securely via third-party payment providers)
Website usage data: IP address, browser type, pages visited, device information, cookies, and tracking data (through Consentmo and other third-party tools)
Marketing data: newsletter subscription, consent preferences

3. How We Use Your Data

We use your personal data for the following purposes:

To process and fulfill orders
To communicate with you regarding your orders, support requests, or inquiries
To improve our products, website, and services
To send promotional materials or newsletters, only if you have given consent
To comply with legal obligations, including tax and accounting regulations

Legal basis:

Performance of a contract (order fulfillment)
Consent (for marketing emails, cookies, and tracking)
Legal obligation (tax, accounting, record keeping)
Legitimate interest (improving our website and services)

4. Sharing Your Data

We do not sell your personal data. Your data may be shared with:

Service providers (payment processors, shipping companies, email marketing providers)
Third-party analytics tools (e.g., Google Analytics), but only if consent has been granted
Authorities if required by law (e.g., tax authorities, ANPC)

5. International Data Transfers

If your data is processed outside the European Economic Area (EEA), we ensure adequate safeguards such as Standard Contractual Clauses or equivalent legal mechanisms to protect your personal data.

6. Data Retention

We retain your personal data only as long as necessary:

Order information: minimum 10 years (for tax/legal compliance)
Marketing data: until consent is withdrawn
Website usage data: anonymized or deleted after 24 months

7. Your Rights

Under GDPR, you have the following rights:

Access: request a copy of your personal data
Rectification: correct inaccurate or incomplete data
Erasure: request deletion of your data (“right to be forgotten”)
Restriction: request restriction of processing
Data portability: receive your data in a structured, commonly used format
Objection: object to processing based on legitimate interest or direct marketing
Withdraw consent: at any time for marketing/cookies
Complaint: file a complaint with your local supervisory authority (Romania: ANSPDCP)