GDPR

Privacy Policy – Air Luxy

1. General Information

This Privacy Policy explains how Air Luxy SRL (“we”, “us”, “Air Luxy”) collects, uses, and protects personal data of visitors to our website www.airluxy.com (“the Site”).

Operator Information:

Name: Air Luxy SRL
Address: Europe, Bucharest, Romania
Email: contact@airluxy.com

2. Data We Collect

We may collect the following types of personal data:

Contact information: name, email address, phone number, shipping/billing address.
Account and order information: order history, payment details (processed securely via third-party payment providers).
Website usage data: IP address, browser type, pages visited, device information, cookies and tracking data (through Consentmo and other third-party tools).
Marketing data: newsletter subscription, consent preferences.

3. How We Use Your Data

We use your personal data for the following purposes:

To process and fulfill orders.
To communicate with you regarding your orders, support requests, or inquiries.
To improve our products, website, and services.
To send promotional materials or newsletters, only if you have given consent.
To comply with legal obligations, including tax and accounting regulations.

Legal basis:

Performance of a contract (order fulfillment).
Consent (for marketing emails, cookies, and tracking).
Legal obligation (tax, accounting, record keeping).
Legitimate interest (improving our website and services).

4. Sharing Your Data

We do not sell your personal data. Your data may be shared with:

Service providers (payment processors, shipping companies, email marketing providers).
Third-party analytics tools (e.g., Google Analytics), but only if consent has been granted.
Authorities if required by law (e.g., tax authorities, ANPC).

5. International Data Transfers

If your data is processed outside the European Economic Area (EEA), we ensure adequate safeguards such as Standard Contractual Clauses or equivalent legal mechanisms to protect your personal data.

6. Data Retention

We retain your personal data only as long as necessary:

Order information: minimum 10 years (for tax/legal compliance).
Marketing data: until consent is withdrawn.
Website usage data: anonymized or deleted after 24 months.

7. Your Rights

Under GDPR, you have the following rights:

Access: request a copy of your personal data.
Rectification: correct inaccurate or incomplete data.
Erasure: request deletion of your data (“right to be forgotten”).
Restriction: request restriction of processing.
Data portability: receive your data in a structured, commonly used format.
Objection: object to processing based on legitimate interest or direct marketing.
Withdraw consent: at any time for marketing/cookies.
Complaint: file a complaint with your local supervisory authority (Romania: ANSPDCP).

To exercise your rights, please contact us at: contact@airluxy.com or use the Consentmo portal on our site.

8. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience.

You can accept, reject, or customize your cookie preferences through the Consentmo banner.
No tracking scripts are loaded before consent.
For more details, see our Cookie Policy.